Returns & Damages Policy

We take extra care to pack your product securely.
However, in the rare case that your product arrives damaged, please follow the steps below:

  • 📸 Unboxing Video & Photos: Please record a video while unboxing and take clear photos of any damage.
  • 📞 Quick Reporting: Send us the images and video within 24 hours of delivery on the contact number mentioned below.
  • 🔁 Important Note:
    • Returns or replacements are processed only in case of transit damage.
    • Minor color, size, or texture variations are not eligible for return/exchange, as they are part of the hand-crafted nature of the product.
    • Make sure to share proof immediately upon unboxing to help us resolve your issue smoothly.