Customer Support

We’re here to help you every step of the way.
If you’ve got questions or need guidance on setup, care, or anything else, this space is built just for you.

  • 🔧 Installation Tips for Fountains (FRP Material):
    • Place the fountain on a flat and stable surface.
    • Connect the motor and water source as per the included manual.
    • Use clean water to prevent motor damage and algae buildup.
    • Plug in only after checking all fittings.               
  • 🪴 Installation Tips for Flower Pots (Poly Resin):
    • Suitable for both indoor and outdoor use.
    • Use a base plate if placing on delicate flooring.
    • Avoid overwatering to maintain durability.